Gadget Reviews

While we were busy looking into external speaker problems on the Droid, it would seem Moto was itself hard at work remedying a separate issue with the device. A number of users on support forums have complained of the Droid’s camera failing to focus and giving them “red corners” when attempting to take pictures, but now — suddenly and without warning — their ailment has gone away as if touched by the hand of an omnipotent being (or, alternatively, a silent firmware update). This particular autofocus issue was mentioned in Verizon’s 5-page treatise on known issues with the Droid, though the planned resolution was an official update by December 11. The fix seems to have been delivered early, as green corners are sprouting up all around, but this silent update conduit sounds a bit nefarious, no?

Update: Sure enough, we can confirm from testing one of our own Droids that the issue has been resolved. The endless quest for the green focus box is over, and you can now finally begin scanning all your discount cards into Key Ring.

[Thanks to everyone who sent this in]

Read – Android Forums
Read – Howard Forums

Filed under: Cellphones

Motorola Droid camera autofocus fixed in secrecy? originally appeared on Engadget on Tue, 17 Nov 2009 07:03:00 EST. Please see our terms for use of feeds.

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Sure, Verizon’s doubled down on the 3G map ads in response to AT&T’s false advertising lawsuit, but eventually the company’s lawyers had to file a response and, well, ain’t nobody backing down in this one. Here’s the freaking introduction:

AT&T did not file this lawsuit because Verizon’s “There’s A Map For That” advertisements are untrue; AT&T sued because Verizon’s ads are true and the truth hurts.

Yeah. It’s gonna be like that. Verizon goes on to argue that even AT&T concedes the maps are accurate, and that pulling any of the ads off the air without proof that they’re misleading consumers would be unfair, and that at the very least both parties need time to investigate further. Honestly? We’ve read it over a couple times now and while the legal arguments are certainly interesting, it’s hard not to get the impression that Verizon drafted this response with publication in mind — check out this quote:

In the final analysis, AT&T seeks emergency relief because Verizon’s side-by-side, apples-to-apples comparison of its own 3G coverage with AT&T’s confirms what the marketplace has been saying for months: AT&T failed to invest adequately in the necessary infrastructure to expand its 3G coverage to support its growth in smartphone business, and the usefulness of its service to smartphone users has suffered accordingly.

See what we mean? Now, we still think there’s some merit to the idea that Verizon’s ads improperly conflate 3G coverage area with 3G service quality, but that’s really not what AT&T’s arguing — hell, it’s busy pimping EDGE. We’ll see if these two can solve their differences and get back to work, but we’ve got the feeling this thing ain’t over yet.

Update: Here’s the PDF, in case you’re interested.

Filed under: Cellphones, Wireless

Verizon responds to AT&T’s Map For That lawsuit: ‘the truth hurts’ originally appeared on Engadget on Mon, 16 Nov 2009 21:28:00 EST. Please see our terms for use of feeds.

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Just a word of caution to anyone out there with an itchy credit card finger: signing up for a contract with Verizon just became a considerably more binding affair thanks to a big boost of its contract early termination fee from $175 to $350. Rumored for a few days now, the change became official as of yesterday, which means that anyone who bought an “advanced device” prior to the 14th is in the clear. The advanced device list can be found on Verizon’s site, and as you might expect, it’s a little broad and ridiculous — winners like the Versa, Exilim, and Glyde are on there, so they’re obviously not just referring to smartphones. They throw you a bone by reducing the ETF by a stout $10 for every month of the contract you successfully hurdle, but that still leaves you with a $120 ETF 23 months into a 24-month deal… so yeah, just be careful out there and don’t do anything rash, alright?

Filed under: Cellphones

Don’t shop drunk: Verizon’s $350 ETF is now live originally appeared on Engadget on Sun, 15 Nov 2009 14:44:00 EST. Please see our terms for use of feeds.

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AppleInsider published a piece this week that does a good job rounding up the latest counterarguments we’ve been hearing against Verizon’s claims in its suddenly ultra-aggressive attacks on archrival AT&T’s network — attacks that have offended AT&T right into getting the legal team involved. Both sides are applying enough spin to make you dizzy at this point, so let’s break down the latest round of pot shots, shall we?

• Verbiage on Verizon’s site suggests that swaths of its 3G network are still running at EV-DO Rev. 0 speed: false. In fact, 100 percent of Verizon’s 3G coverage has been Rev. A since 2007 — the wording refers to 1xRTT, which is the transport technology in use where EV-DO hasn’t been deployed.
• You can’t distinguish between EV-DO and 1xRTT on Verizon’s coverage map: false. Turns out Verizon has one of the more comprehensive coverage browsers among top-tier carriers. The technologies aren’t called out by name, but they’re there — they list compatible features in different coverage zones, ostensibly to reduce customer confusion since your average Joe (not to be confused with our own Joe Flatley) doesn’t know or care what “1xRTT” means.
• EDGE approaches the “low end” of EV-DO Rev. A: false. At the top end of the specification, EDGE can theoretically approach 500kbps in a cleanroom environment — but in reality, it runs at a fraction of that and suffers more severe latency issues in practice (which is sometimes a greater detriment to a mobile web browsing experience than raw speed) than UMTS and EV-DO. Heck, AT&T itself claims 75-135kbps. Meanwhile, we got 823kbps on the downlink in real-world modem use on Verizon’s Rev. A.
• AT&T’s 3.6Mbps and 7.2Mbps deployments are significantly faster than EV-DO Rev. A: true, but only in theory. We’re getting downlink speeds ranging from the low 100s — yes, 100s — to the high 800s in Chicago and New York; Chicago’s got a trial 7.2Mbps network that’s live, but even if we’re not connected to it (hard to say), we should still be on 3.6. We seriously have no idea what AT&T’s doing behind the scenes with these rollouts, but in urban areas, at least, they’re not helping. At all. And that’s assuming we can help ourselves from dropping down to EDGE.
• AT&T’s service is augmented by the nation’s largest WiFi network: we won’t even justify that with a rebuttal.
• Verizon’s gaming the system by comparing only their 3G networks: the truth hurts, AT&T. Verizon’s commercials would have you believe that by comparing only 3G coverage, Verizon wins by a country mile. And guess what? They do. To AT&T’s credit, the 3GPP’s WCDMA technology path is considerably more advanced and extensible than EV-DO Rev. A is, but beyond UMTS’s simultaneous voice / data capability, the end user’s experience is pretty similar in day-to-day use. We go where the faster real-world speeds (and the reliable calls) are.
• Verizon is “defending steep losses” with its anti-AT&T, anti-iPhone commercials: false. Verizon added 1.2 million net customers in the most recently reported quarter, excluding acquisitions.
• LTE is “still years away from viable use” on Verizon: false. They’ll have 20-30 markets commercially live in 2010, which is 20-30 more than AT&T will have. It’s not nationwide coverage by a long shot, but it gives the carrier a notable lead in the 4G transition since AT&T has sparsely detailed its LTE plans and isn’t expected to go live with any markets until 2011 at the earliest.

To be fair, Verizon’s taking a questionable angle in its advertising by trying to associate 3G coverage with call reliability — in AT&T’s case, the two are totally, completely unrelated — but the fact remains that for a bunch of New York, Chicago, and San Francisco-based Engadget editors, Verizon bests AT&T in both categories, and we’re having a hard time arguing with personal experience.

So listen, AT&T, we’re sorry Verizon made you upset, but the solution’s actually pretty simple: compete. Fix your network, keep scoring hot exclusives, and get hungry again — because in a year or two, no one’s going to give a damn that you used to have an exclusive on the iPhone.

Filed under: Cellphones, Wireless

Editorial: Hey, AT&T — drop lawsuits, not calls originally appeared on Engadget on Fri, 13 Nov 2009 13:33:00 EST. Please see our terms for use of feeds.

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My iPhone 3GS, in downtown Chicago, as I wrote this post.

Verizon certainly seems to be getting under AT&T’s skin with its ads focused on comparing 3G coverage — not only is Ma Bell suing over ‘em, it’s now issuing PR to clarify what it sees as the inaccuracies of the entire campaign. If you’ll recall, AT&T thinks Verizon’s 1:1 comparison of 3G coverage maps makes it look like AT&T doesn’t have any coverage at all across most of the country — which means that our nation’s largest wireless carrier is now in the sad position of pimping its gigantic EDGE network in response. Let’s all gloss over the absolutely huge difference in 3G versus EDGE together, shall we?

With both 3G and EDGE coverage, customers can access the Internet, send e-mail, surf the Web, stream music, download videos, send photos, text, talk and more. The only difference – with some data applications, 3G is faster than EDGE.

Right, right — the only difference. That must be why Apple named it the iPhone EDGE Slightly Faster.

Now, AT&T has a valid point when it says that its 3G map covers 75 percent of the nation’s population, and that Verizon’s conflation of total 3G coverage with actual network quality is slightly misleading. But you know what? We watch our iPhones drop from 3G to EDGE and even to GPRS all day long in New York, Chicago, and San Francisco, and that has nothing to do with the damn map, and everything to do with AT&T’s actual network quality. Let’s put it this way: Verizon’s ad campaign would be totally ineffective if it didn’t ring so true, and the best way for AT&T to counter these ads is to build a rock-solid network, not filing lawsuits and issuing press releases bragging about freaking EDGE. We all clear on this? Good.

Filed under: Cellphones

AT&T responds to Verizon’s 3G ad campaign — by bragging about EDGE originally appeared on Engadget on Thu, 12 Nov 2009 19:17:00 EST. Please see our terms for use of feeds.

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For a company with the most starched, buttoned-up roots of any major wireless manufacturer, RIM’s venture out of its enterprise comfort zone to the consumer space went amazingly smoothly thanks to the introduction of the original Pearl, a phone that’s still sold in a variety of colors, configurations, and carriers to this day. At some point, though, it became clear that the industry was moving toward touch — a space RIM had never dabbled in — and the trend gave birth to the Storm, a product that had obviously been rushed to market with countless software bugs and a dodgy SurePress concept that caused more problems than it solved. With prototypes floating around in the wild mere months after its predecessor’s release, RIM’s message was loud and clear earlier this year: “we need to fix the Storm, and we need to do it quickly.” Ultimately, it’s ended up taking the company just about a year to get the Storm2 to market, a product that attempts to tweak Waterloo’s touchscreen strategy just enough to undo a few mistakes and send it down the right path. Mission accomplished? Read on.

Continue reading BlackBerry Storm2 hands-on and impressions

Filed under: Cellphones

BlackBerry Storm2 hands-on and impressions originally appeared on Engadget on Thu, 12 Nov 2009 15:00:00 EST. Please see our terms for use of feeds.

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Well, you knew this was coming — AT&T’s amended its advertising lawsuit against Verizon to include Big Red’s new holiday ads, including that oh-so-cute Island of Misfit Toys spot, and demanded that they be taken off the air. At question is the same map of AT&T’s 3G coverage used in the other commercial, which Ma Bell says misleads customers into thinking it has no service at all in large swaths of the country. Best part? AT&T’s lawyers had to describe the ad in their new filing, leading to passages like this:

The spotted elephant, in a surprised manner, asks the iPhone “What are you doing here? You can download apps and browse the web!” and a Dolly for Sue asserts that “Yeah. People will love you [the iPhone].”

Happy holidays, folks.

Read – Digital Daily
Read – AT&T’s amended complaint [PDF]

Filed under: Cellphones

AT&T adds Verizon’s Island of Misfit Toys holiday ads to lawsuit, demands they be yanked off the air originally appeared on Engadget on Thu, 12 Nov 2009 14:03:00 EST. Please see our terms for use of feeds.

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If you were thinking of tearing apart your own Droid, let us direct you first to this quote straight from the folks at phoneWreck: “no easy task.” It seems that even finding some of the screws involved in holding the mess together was a problem, but at the end of the day, good old-fashioned human ingenuity prevailed over… well, other human ingenuity, and the phone fell asunder into the 16 pieces you see here. As you might imagine, there’s a bit of industrial magic involved in fitting a full QWERTY slide into a package this tight — but just as Moto was up to the challenge of putting it together, some dude with a little time on his hands was up to the challenge of asploding it. Needless to say, we won’t be doing this to ours.

Filed under: Cellphones

Motorola Droid torn down despite desperate cries of ‘no disassemble’ originally appeared on Engadget on Wed, 11 Nov 2009 17:32:00 EST. Please see our terms for use of feeds.

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Motorola’s DROID is just a few days away from dropping on Verizon, but why pay $299 (minus $100 rebate) for that when you could instead pay $299 (possibly also minus $100) for a fully-featured definitely non-netbook VAIO P? Yes, Sony’s littlest ultraportable looks to be coming to VZW, popping up on a test page in a configuration with 2GB of RAM, a 160GB hard drive, and Windows 7 Home Premium. Seemingly (and curiously) no SSD versions will be on offer, possibly to keep down on costs, as the subsidized $299 price is quite a bit lower than the $800 or more you’d be looking to buy one new — not to mention a good bit more appealing than the other netbooks Verizon currently has on offer for the same price. Mind you, that two year wireless broadband contract won’t pay for itself…

[Via GadgetMix.com]

Filed under: Laptops

Verizon getting a little VAIO P to join its netbook offerings originally appeared on Engadget on Wed, 04 Nov 2009 07:44:00 EST. Please see our terms for use of feeds.

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Not that there was any doubt, but Nokia’s gone official with its Verizon-bound 7705 Twist, just shy of one month after its KIRF counterpart hit the market. Espoo’s released a handful of glamor shots to celebrate, and although the hardware is still crazy enough to thoroughly pique our interests, all the airbrushing in the world won’t break that UI from its “mid-nineties dumbphone” shackles. Price is less than what we previously heard, $99.99 with two-year contract thanks to a $50 mail-in rebate.

Filed under: Cellphones

Nokia Twist given a proper photo shoot, priced $100 for Verizon originally appeared on Engadget on Thu, 10 Sep 2009 11:52:00 EST. Please see our terms for use of feeds.

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